EliteSeries WMS Streamlines CAT Dealer Distribution

June 1, 2009
MONTREAL, QUE—Fabick CAT chooses TECSYS’ EliteSeries Warehouse Management System (WMS) to streamline parts distribution operations, become paperless and improve service to customers.

MONTREAL, QUE—Fabick CAT chooses TECSYS’ EliteSeries Warehouse Management System (WMS) to streamline parts distribution operations, become paperless and improve service to customers.

Missouri-based Fabick CAT is the authorized Caterpillar Equipment dealer for a 99-county area in mid- and southern Missouri and southern Illinois. Its service department has 160,000 square feet and stocks 120,000 items in 14 parts locations.

Challenges for Fabick were to do more with less, reduce expenses, reduce overtime and operate more efficiently with the same number of people—even if it meant the company had to increase warehouse space and number of products. It also needed to increase fill rate and order accuracy and improve the organization’s bottom line.

George Belobrajdic, Fabick CAT’s general parts manager, explains, “Our goal is to become virtually paperless. Fabick is handling critical parts distribution and services business that needed a higher-level of sophistication. TECSYS came with exceptional WMS capabilities highly recommended by customers in our industry. The Proof of Delivery and eTrac applications particularly impressed us. They will allow us to manage and view shipments from order creation to electronic signature capture at Will-Call or at the final shipping destination—all paperless.”