Headwater markets its advanced SmartEnterprise 2 3PL and Del4PL product suites into the 3PL and 4PL markets, respectively. Integration of Vocollect's technologies with Headwater's state-of-the-art logistics management systems can result in accuracy levels of up to 99.9 percent and productivity increases of up to 35 percent in 3PL environments, the companies report.
"The consortium, made up of Headwater customers, has two main objectives," says Joe Couto, senior vice president at Headwater. "The members will work together to refine the existing voice-based application functions including order selection and lift truck activities for the Headwater customer community. Secondly, it will create an ongoing forum between Headwater, Vocollect and our client base to drive future voice interface extensions into other applications."
The consortium program will employ Vocollect's direct-to-WMS interface approach, leveraging the power of voice-driven dialog directly with the business logic within Headwater WMS. Targeted warehouse operations and 3PL logistics processes include the key elements of warehouse activity: unloading and receiving, put-away, replenishment, picking, loading and shipping, general moves, cycle counting, physical counting, and task interleaving. The ultimate objective is to automate all warehouse operations with Voice-Directed Distribution.
Report compiled by Clyde Witt, executive editor