As an authorized service provider, Raymond provides warranty and maintenance service on GenDrive products through its North American sales and service center network. Raymond also distributes GenDrive service parts.
GenDrive fuel-cell power units from Plug Power have been approved for use in Raymond Model 8400 pallet trucks, Model 4100 and 4200 stand-up counterbalanced trucks and various Model 7400 Reach-Fork trucks. Raymond is assessing other lift truck models for compatibility with fuel cells.