Konecranes launched the Truconnect remote services product family to ensure that cranes used in demanding industrial processes are up and running at all times. The first two products in this family are the Truview data reporting service and the full-service Trucare package.
Truview provides the customer with a realistic view of their crane’s operating conditions through continuous data collection. All information from the crane is automatically sent to the remote center to be further processed and finalized in sophisticated reports. Truview can also be offered for older cranes through installation of a retrofitting package that enables the remote connection.
The reports compiled by Truview can be viewed over the Internet by both the customer and Konecranes maintenance staff. Reports emphasize safety issues such as whether overloads or emergency stops have occurred, and how the maintenance can be optimized.