Vocollect announced the expansion of its channel program by naming Speech Interface Design Inc. (SID), a Master Value-Added Reseller (VAR). The move comes in response to a significant and continuing increase in demand from a wide variety of mid-tier companies seeking the well-documented benefits of the integrated Vocollect voice-directed system. SID, a voice systems integrator with more than 10 years of experience installing and supporting Vocollect's voice systems, will work with specialty market systems integrators in North America to deliver Vocollect's offering to their customers. The Vocollect integrated voice-directed distribution solution combines high-performance industrial speech recognition technology with its rugged, built-for-purpose, full-shift Talkman wearable, mobile computer and a complete suite of Vocollect's distribution dialogs for warehouse functions including picking, receiving, put-way, transfers, replenishment, and loading.
Until recently, Vocollect's channel program in North America, which has generated 1,300% revenue growth in the past three years and will exceed 50% of Vocollect's North American revenues this year, was concentrated in a select set of top-tier warehouse management systems (WMS) providers and material handling equipment (MHE) systems integrators. "Our existing reseller partners are the absolute 'best-of-breed' providers of fully integrated distribution solutions, the who's who for WMS and material handling solutions worldwide. We are proud of our relationships with them and the service they provide to users. And now there are many niche distribution integrators with loyal end user customers who are also asking us to help them deliver the payback of our voice solutions to their customers. That market has not been well served and we are pleased to do just that working with Speech Interface Design," said Tim Eusterman, Vocollect's vice president of marketing and business development.
Founded in 1993, SID recently marked its tenth year as an authorized Vocollect value-added reseller. Co-owned and managed by Ahmed Reza, a former Vocollect employee, SID has developed and installed numerous Vocollect voice solutions for customers in a variety of vertical markets. According to Jack LeVan, president and CEO of Vocollect, Reza and his team at SID are the perfect solution for a welcome challenge brought on by rapid growth — heavy demand for experienced, hands-on application support.
Among those companies working with SID to integrate and resell the Talkman voice system with their existing solution offerings are Softeon, a warehouse management system (WMS) provider, in Dulles, Va.; and ASAP Automation, a turnkey systems integrator based in Louisville, Ky.