DHL has formed a strategic alliance with Data Exchange Corp. (DEX) to provide global, fully integrated service solutions for reverse and forward logistics programs to businesses worldwide. Customers of both companies will be able to leverage DHL’s U.S. and international shipping and logistics services, along with DEX’s experience in reverse logistics, depot repair, engineering support, IT systems integrations, and parts replacement services.
Customers in a variety of industries -- from computer and consumer electronics, to medical systems, networking and telecommunications -- use DEX’s repair and part sourcing services, but need an integrated, full service provider to manage the transportation and logistics for distribution of time-critical parts and equipment to and from suppliers, dealers, OEMs and field technicians. To that end, DHL Logistics provides a full menu of logistics services and access to DHL’s U.S. delivery network.
DHL Logistics offers logistics and outsourcing options such as regional stocking locations for critical parts inventory, centralized hub-based facilities in Wilmington, Ohio, pick & pack logistics, return programs for computers and other small electronics, warehouse management systems, and dedicated on-site customer service operations.
The DEX Logistics & Depot Repair Facility located in Columbus, Ohio, is strategically located within minutes of DHL’s Wilmington air hub. By locating within proximity of DHL’s hub at the Wilmington Air Park, clients like DEX can reduce their overall transportation costs, while receiving rapid turnaround times for order processing –- as late as midnight for same morning delivery. The DHL Wilmington Air Park is within one hour’s flying time to 60% of the U.S. population, and offers DHL clients in the region end of runway efficiencies, access to DHL’s transportation network and Foreign Trade Zone, and warehouse management systems.