It all comes down to people. A look at the workforce issues impacting the industry, including ergonomics, recruiting, retention, training, corporate social responsibility, and other personnel concerns.
Adding robots to warehouses hasn't dented Amazon's hiring spree. The company had 351,000 employees at the end of March, up 43% from a year earlier. CEO Jeff Bezos in January pledged to hire 100,000 new workers over the next 18 months.