Paragon Software Systems Inc. has expanded its Paragon HDX solution to include a number of last-mile fulfillment modules. The software system allows retailers to maximize the performance of their omni-channel fulfillment operations, whether they are using their own fleet, carriers, or a mixed fleet.
Paragon HDX goes beyond offering route optimization and configurable time windows by providing retailers with better control over all aspects of last-mile order fulfillment. This modular approach enables the system to be used as an end-to-end solution, or to fill the gaps in the retailer’s existing omni-channel fulfillment systems. The solution covers such areas as multi-channel order integration and capacity management, through to customer communication, consignment tracking and day of delivery management.
Designed to integrate with existing WMS and order management systems, Paragon HDX can help maximize the utilization of drivers and vehicles, reducing inbound calls into customer service centers and increasing first time delivery success.