ClickSoftware Acquires AiPoint

ClickSoftware Technologies Ltd. announced it has entered into a definitive agreement to acquire the assets of AiPoint, a company that develops and sells shift planning solutions.

AiPoint’s highly specialized workforce management solutions make advanced shift planning possible for a broad range of companies in retail, telecommunications, transportation and utilities, said ClickSoftware. These are industries that face the very real challenges of scheduling diverse workforces across multiple shifts and locations, with frequent staffing changes. AiPoint’s software enables simultaneous optimization of multi-variable, multi-need shift scheduling and monitoring, and integrates this crucial data while accounting for personal requests and training and placement considerations, continued ClickSoftware.

ClickSoftware will acquire the workforce management business of AiPoint in an asset purchase transaction including its technology, customers and employees. Under the terms of the definitive agreement, the consideration for the transaction is about $1.5 million in cash which ClickSoftware will pay at the closing of the transaction. The closing is subject to certain closing conditions, and is expected to occur within the next 30 days.

“Optimized and well-balanced shift planning is a multi-million-dollar decision that occurs every day,” said Dr. Moshe BenBassat, chairman and CEO of ClickSoftware. “It is extraordinarily challenging at the best of times. Today, volatile customer demand, tighter labor regulations and cost constraints continue to exert pressure on making sure you have the required and appropriately trained staff in the right place, at the right time,” he added.

The acquisition also expands the functionality of ClickSoftware’s ClickRoster solution, which helps field service organizations staff shifts of workers while taking into account applicable rules and regulations; demand coverage; cost; employee working preferences; and the need to balance undesirable shifts (like weekends, public holidays, etc.) among appropriate employees.

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