Under an alliance agreement, Sterling Commerce software solutions and Deloitte’s advisory and implementation related services have been brought together to help companies improve multichannel e-commerce selling and fulfillment processes.
“Virtually all retailers are in a race to improve the profitability of their e-commerce channel along with their traditional brick-and-mortar stores and, in some cases, their cataloge operations,” said Dave Gully, principal with Deloitte Consulting LLP and Deloitte’s Sterling Commerce alliance leader. “We also believe that retailers who are committed to growing multichannel capabilities could have the potential to realize better and more profitable customer relationships than those developing channels independently.”
According to the companies, the alliance offers retailers, direct-to-consumer manufacturers and other multichannel companies a combination of products and services to help them address specific business problems. Deloitte provides process, strategy and technology-related consulting capabilities and has access to audit, tax and financial advisory services capabilities, as well.
Sterling Commerce products include Sterling Selling and Fulfillment Suite and Sterling Commerce integration solutions for managed file transfer and business-to-business (B2B) connectivity and collaboration.
“Deloitte brings world-class capabilities and deep local experience, knowledge and skills to help clients in their efforts to succeed wherever they operate,” said Joel Reed, senior vice president, corporate marketing and strategic alliances, at Sterling Commerce. “The synergies between Deloitte and Sterling Commerce build on a strong track record of success in helping companies through transformational processes.”