Express transportation company FedEx Express is adding new services for customers including FedEx First Overnight Freight and FedEx 2Day A.M. and is making further enhancements to FedEx First Overnight. The services aim to provide customers with faster, time-definite shipping options backed by a money-back guarantee.
FedEx First Overnight Freight will offer nationwide, early-morning delivery of critical air freight shipments. Most markets will have a 9 a.m. delivery commitment. This service is tailored for customers with urgent manufacturing, distribution or replenishment needs and for palletized shipments weighing more than 151 lbs. Industries who will use this service include distribution, manufacturing, industrial machinery and science/medical.
The new FedEx 2Day A.M. service will provide a 10:30 a.m. delivery commitment time for shipments with two-day delivery to most areas in the U.S. This service also is available for return shipments.
FedEx First Overnight, which is backed by a money back guarantee, offers next business day delivery as early as 8 a.m. depending on destination ZIP code and is available throughout all 50 states. It is aimed at customers who ship highly time-sensitive packages, including the manufacturing, banking, law and entertainment industries.
Additionally, FedEx Express has extended the on-call pickup time in 7,000 ZIP codes since January 2010. For customers in these areas, this means approximately one additional hour in the business day to prepare last-minute shipments.