Internal Logistics As A Core Competency

Nov. 9, 2005
Winning the hearts, minds, and pocketbooks of today’s shopper is a never ending battle. Rising buyer expectations have put the spotlight squarely on customer service. Whether goods are delivered directly to end users or to resellers, the demand for smaller lots, faster shipments, and no-excuses accuracy means the pressure to perform is constant. In the struggle for market share and new sources of revenue, identifying and utilizing every available competitive weapon is paramount.