FedEx Brings "Absolutely, Positively" to the Freight Market

Sept. 1, 2003
MEMPHIS, Tenn. FedEx Corp. (NYSE: FDX), advancing its position as the transportation industry's most expansive solutions provider, will provide, through

MEMPHIS, Tenn. – FedEx Corp. (NYSE: FDX), advancing its position as the transportation industry's most expansive solutions provider, will provide, through its FedEx Freight subsidiary, less-than-truckload freight (LTL) shippers the same type of money-back guaranteed delivery service long offered by FedEx Express and FedEx Ground. Effective September 15, FedEx Freight will enhance its superior regional and interregional LTL service with delivery supported by a money-back guarantee at no additional charge.

"The LTL service offered by FedEx Freight is a vital component of the comprehensive supply chain solution that FedEx brings to the market, and a key differentiator for FedEx," said Douglas G. Duncan, president and CEO, FedEx Freight. "This money-back guarantee is an extension of the industry-leading service and reliability that customers have come to expect from FedEx and will further enhance our ability to offer the peace of mind that comes from choosing FedEx."

Increasingly, customers are looking for a single-source provider to meet their shipping needs. The FedEx Freight money-back guarantee is another example of how FedEx delivers an unparalleled portfolio of services to meet the diverse and changing needs of the global marketplace. Customers seeking solutions across all key modes of transportation can rely on FedEx for the industry's leading service, and now, with this offering, even greater peace of mind – guaranteed.

This recent announcement follows other innovative market offerings from FedEx Freight, including ocean and ground service from Asiato virtually all continental U.S.zip codes, leveraging the FedEx Ocean-Ground Distribution service.

"It is clear that no other LTL provider can match the depth, service and experience of FedEx Freight," said Duncan.

As a member of the FedEx Corp. family of companies, FedEx Freight is the $2.1 billion leading U.S.provider of next-day and second-day regional LTL freight services. More information about FedEx Freight can be found at www.fedexfreight.fedex.com.