SeeCommerce solution provides early warning of supply chain problems

May 1, 2004
SeeChain 5.0 from SeeCommerce helps enable retailers and consumer packaged goods suppliers to avoid costly out-of-stocks, overstocks and forecasting errors.

SeeChain 5.0 from SeeCommerce helps enable retailers and consumer packaged goods suppliers to avoid costly out-of-stocks, overstocks and forecasting errors. It allows businesses to be alerted to supply chain performance exceptions that would otherwise remain buried in the huge volumes of data generated by point-of-sale and radio frequency identification (RFID) systems. In addition, it helps speed up supply chain problem root cause analysis and resolution with new visualization and collaboration capabilities.

SeeChain 5.0 helps prevent out of stocks by allowing retailers to constantly monitor key performance indicators, including shelf level in-stock percentage, forecast accuracy and supplier performance. For example, when a promotional item's sell-through measure materially lags or exceeds forecast, SeeChain automatically notifies all decision makers in the supply chain (retailer and suppliers). In addition, the SeeChain notification provides links to root cause data from operational systems so appropriate corrective actions can be taken as soon as changes in performance occur.

To anticipate and take action on unexpected fluctuations in store and item inventory and demand levels, SeeChain 5.0 features an enhanced data analysis and correlation engine that can process twice as much data per second compared to SeeChain 4.5. This capability enables retailers to identify key store-level patterns from vast point-of-sale and RFID data warehouses, prioritize appropriate action plans and more effectively react to problems and opportunities. SeeChain automatically alerts managers when pre-defined performance thresholds are violated, and provides links to root cause data that enables managers to address impending shortages or overstock conditions before they can negatively impact business performance.

To accelerate root cause analysis and problem resolution, SeeChain 5.0 combines performance alerts with a visual representation of the company's internal and external supply chain hierarchy. This capability enables managers to assess and resolve performance issues by viewing alert details and accessing underlying operational data from the same web browser window.

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