Six dashboards cover key areas of operator and fleet performance: compliance, impacts, productivity, utilization, energy and service. Color-coded opportunity indicators provide managers an easy-to-understand look at whether their trucks meet established goals (green), require attention (yellow), or need immediate action (red).
The new productivity dashboard reports metrics such as average lifts per hour, average speed, average travel distances and operator log-in status. The energy dashboard provides key information for both electric and IC forklifts. For example, fleets with electric forklifts gain access to reports showing the number of battery changes, early battery changes, and short charge cycles, among other information. Lastly, the service dashboard reports the impact of truck downtime on operations as well as provides a direct link to service information. When a user clicks on the recorded truck event code within InfoLink, the system takes them directly to a troubleshooting section for that event in the Crown service and parts manual.