Servigistics, a strategic service management solution provider, has acquired the assets of TransDecisions, Inc., a supplier of routing and scheduling solutions for the field service and logistics markets. The acquisition is expected to significantly enhance Servigistics' existing workforce management solution.
TransDecisions brings workforce and fleet management functionality to Servigistics, expanding the company's solution to include dispatch, technician scheduling, route optimization, GIS mapping, mobile connectivity, and vehicle tracking integration. This functionality will be fully integrated with the existing Servigistics service parts planning and pricing solutions to manage service technicians, service parts and service pricing in a single application across the entire service chain.
Bob Kamm, CEO of TransDecisions, will remain with the company as general manager, workforce and fleet management solutions.