SCOR Version 6.0 Approved and Posted!

The Supply-Chain Council, Inc. has published Version 6.0 of the Supply-Chain Operations Reference-model. SCOR V 6.0 incorporates improvements developed and recommended by several SCC Project Teams including Metrics, Retail - Store Operations, and MRO/Returns, led by Michael Memmel, Director, Supply Chain Management Program Development, R. Reed & Associates; Steve Miller, Vice President, Strategic Sourcing & Procurement, Parks and Resorts, The Walt Disney Company; and Joe Burak, Spares Supply Chain Management of Boeing Helicopters respectively.

"These improvements to SCOR 6.0 are the result of tremendous work by SCC members through our new SCOR Technical Development Steering Committee Project Team structure," stated Joe Francis, SCORboard Chair of HP. "It is very exciting to see this new structure work as designed."

Version 6.0 of the SCOR-model is the sixth major revision since the Model's introduction in 1996. Revisions of the Model are made when it is determined by Council members that changes should be made to facilitate the use of the Model in practice. The Metrics Committee added clarification indicating that Level 1 Metrics do not necessarily relate to Level 1 Processes in Version 6.0 and the rest of their work will be incorporated into Version 7.0.

In Version 6.0, there are three primary areas of change:

1) The Deliver processes have been expanded to include a new Level 2 category, D4 - Deliver Retail Product. This addition addresses the unique activities and sequence of activities associated with delivering a product (normally to consumer).

2) R2 -- Return of Maintenance, Repair and Overhaul (MRO) Product, has been rewritten. The processes associated with the Return of MRO products (SR2, MR2) have been updated for ease of use. The processes and their associated definitions have been clarified. In this version of the Model, only the SR2 and DR2 elements have been revised. In the next version of the Model the revisions are anticipated to extend to the SR1, DR1, SR3, and DR3 processes.

3) eBusiness best practices have been included in the Make processes continuing an update of best practice, which was initiated in Version 5.0 of the Model.

The SCOR-model was developed to describe the business activities associated with all phases of satisfying a customer's demand. The Model itself contains several sections and is organized around the five primary management processes of Plan, Source, Make, Deliver, and Return. By describing supply chains using these process building blocks, the Model can be used to describe supply chains that are very simple or very complex using a common set of definitions. As a result, disparate industries can be linked to describe the depth and breadth of virtually any supply chain. The Model has been able to successfully describe and provide a basis for supply chain improvement for global projects as well as site-specific projects.

Only members of the SCC have access to the SCOR-model and may attend related workshops. To learn about benefits of SCOR membership, how to become a member, and to view an overview of the SCOR-model, please visit

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