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What Future Workplace Skills Are Needed?

What Future Workplace Skills Are Needed?

Dec. 19, 2023
Empathy is a necessary skill says Korn Ferry.

Certain workplace skills may prove more valuable than others, according to a recent article by Korn Ferry. 

The consulting firm asked executives to share their take on top skills for the future. 

Here is an except of a few.


Empathy is the ability to sense others’ feelings and how they view things. Empathetic leaders successfully connect with people from diverse backgrounds and experiences because they understand their communication preferences and can approach each situation uniquely. They display genuine concern for others, interacting with people in a way that leaves them feeling understood, valued and motivated.

The modern working world is complex, filled with competing personal and professional priorities. From how meetings are scheduled to how you engage and inspire teams, an empathetic leader thinks of their team members as whole people.

“With the rise of generative AI, empathy is taking on even greater importance,” says David Marzo, Global Vice President, Solution Design. “For some people, there’s a fear that AI could take away their job, threaten their livelihood and undermine their ability to care for their family. Empathetic leaders will be sensitive to these concerns and de-mystify potential impacts, helping them see their place on the team.”


Roles, teams and organizations are evolving faster than ever. As organizations prioritize agility, they’re pivoting and revising strategies faster. Adaptability—the ability to embrace these changes and make the most of them—is critical for long-term success. It’s also at the heart of successful leadership and innovation.

"An adaptable leader can meet new challenges as they arise and not be halted by sudden change, remaining comfortable with uncertainty,” says Danital Coleman, contributor, Korn Ferry Institute,“Being adaptable means you’re less emotionally triggered by unexpected events. When a problem arises, you don’t dwell on how difficult it is, but rather quickly shift to search for solutions—communicating with your team about next steps and creating a strategy for action.”

For example, today’s work landscape includes tools built with generative AI and machine learning. Individuals with a strong ability to adapt don’t feel threatened by these tools. Instead, they embrace the possibilities that come with them and stay focused on what matters most—driving business success.

To view the full article click here. 


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