Arrow Electronics Launches Reverse Logistics Business

Jan. 18, 2011
Arrow's new supply chain segment combines reverse logistics, IT asset disposition and electronic component distribution services

Arrow Electronics Inc., a provider of products, services and solutions to users of electronic components and enterprise computing solutions, has launched its full-service reverse supply chain business segment comprising three brands: ReSolve, a global reverse logistics services brand; Intechra, a source for IT asset disposition services; and Converge, a provider of electronic components distribution services and market expertise.

“ReSolve, Intechra and Converge are the foundation of our strategic growth in the reverse supply chain industry,” explains Mark Majeske, vice president of global supply chain services at Arrow Electronics. “Our goal is to bring more products and services to clients in growing marketplaces.”

ReSolve’s solutions, backed by the reverse supply chain technology solutions from Converge, will enable OEMs and contract manufacturers to proactively manage the reverse supply chain, streamline service spares logistics, and minimize operational overhead and inefficiencies. ReSolve offers inventory optimization and returns management programs as well as comprehensive testing, validation and re-introduction of after-market technology products.

Intechra, an IT asset disposition solution provider, offers services to enterprises, OEMs and government organizations, focused on helping them eliminate the risks surrounding data security, compliance and environmental impact, while maximizing recovery value on the retirement of IT assets around the world. Through its network of standardized and secure processing facilities, Intechra will offer IT asset disposition, value recovery and environmentally responsible computer recycling services.

Converge is an independent distributor that complements existing supply channels with its electronic components distribution services and market expertise. With 30 years of experience, Converge has a global electronic components distribution network.

Arrow’s suite of reverse supply chain services include:

● Service spares management: Inventory optimization and risk management of service spares, using lean planning principles to deliver bottom-line serviceability and overall inventory reduction.

● Product returns management: Value recovery through comprehensive asset reallocation and the redeployment of materials back into the service supply chain.

● IT Asset Disposition: Global, secure and compliant end-of-life IT asset disposition services, including data erasure and disposal, recycling and remarketing of systems and components.

● Electronic component distribution: Electronic component distribution and quality-control programs driven by comprehensive testing capabilities, integrated systems, market intelligence and a global footprint.

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