IndustryWeek reports: Santa Thwarted by UPS, FedEx

Dec. 30, 2013
IndustryWeek associate editor Ginger Christ-Martin reports on the inability of UPS and FedEx to deliver on their promises this holiday season.

Despite pre-holiday shipping guarantees, both UPS and FedEx were unable to ensure all gifts arrived at their destinations by Dec. 25th.  This is despite of UPS hiring an additional 55,000 seasonal employees.  Read more about the social media fallout for these two shipping megagiants on IndustryWeek, MHL News' sister site.