Cleo has launched Cleo Carrier Relationship Manager to help shippers, freight brokers and 3PLs better manage and strengthen their relationships with carriers through transparent tracking of their performance.
As the newest solution among Cleo’s Ecosystem Relationship Management offerings, Carrier Relationship Manager enables companies to measure and continuously track the performance of their carriers across key operational metrics, including freight order response time, shipment visibility, contractual capacity and invoice timeliness.
The solution provides real-time supply chain intelligence, and helps ensure organizations relying on carriers have high-value relationships that are more measurable, predictable and strategic. The solution’s results—coming in the form of actionable, real-time scorecards, notifications and alerts—allow organizations to proactively adjust their supply chain operations. Key use cases include: freight order response time tracking; carrier volume commitments; invoice timeliness metrics; and visibility milestone mapping.