Epicor has introduced Epicor Prism Business Communications, an AI agent with outcomes-based pricing. The solution automates RFQ workflows and accelerates supplier communications.
Epicor Prism Business Communications empowers users to eliminate the delays, errors and manual effort that slow down RFQ and supplier communication processes. The agent meets users on a familiar channel they use every day—email communication—without requiring separate portals or predefined templates.
The agent can carry on a conversation with a user and contextually translate email communications with suppliers such as “lead times,” “cost” and “part ID” directly into the ERP. This allows users to automate handling and quote comparison across multi-supplier, multi-part RFQ scenarios. Users can surface actionable insights from supplier quotes using AI-generated summaries and suggested next steps.
Epicor Prism Business Communications is part of the Epicor Prism portfolio, a network of vertical AI agents built specifically for the supply chain industries.