Supply Chain Transaction Resolutions
Cleo has introduced Intelligent Error Resolution, a context-rich, AI-powered solution that can automatically identify errors, classify root causes, and provide resolution recommendations.
Cleo’s Intelligent Error Resolution automatically correlates issues across all supply chain processes, surfacing root causes and providing a guided path to resolution, so errors can be solved before the business is impacted.
Cleo’s Intelligent Error Resolution:
Categorizes errors by type, endpoint, and impact.
Correlates issues to recurring patterns across integrations.
Provides AI-generated summaries and recommended action plans.
Enables self-service resolution without reliance on technical skillsets.
This means that a logistics coordinator, procurement buyer, account owner, or warehouse specialist can address an integration error—from identifying the problem and investigating the cause to resolving the issue themselves—without waiting for IT or a technology expert.