DHL
66d9d32da6fe1ce9fadc915f Dhl Report

AI’s Importance Continues to Expand in Logistics

Sept. 6, 2024
DHL report shows industry transforming with expansion of technology.

As the logistics landscape continues to evolve rapidly, DHL  released the 7th edition of the DHL Logistics Trend Radar, a biennial report that highlights social, business, and technological trends impacting the industry. For each of the 40 trends—17 social and business and 23 technological—the radar outlines the predicted time to adoption and their impact on logistics.

The fve prominent trends are: generative AI, AI eEthics, audio AI, computer vision, and advanced analytics, The report found that the emerging field of AI is making an increasingly substantial contribution, and that sustainability remains a top priority.

"These trends collectively aim to transform logistics processes by leveraging sophisticated data analysis and generation, enhancing human-computer interaction through voice and sound analysis, automating visual data interpretation, and autonomously generating new content based on learned patterns. Considerations of ethical implications of the AI technology leap are also being outlined," said Katja Busch, CCO and head of DHL Customer Solutions & Innovation, in a statement.

The sustainability trend cluster spotlights two trends: renewable energy infrastructure and sustainable fuels. These trends are essential for reducing carbon emissions, enhancing energy efficiency, and enabling sustainable operations along the supply chain.

In addition to the report’s emphasis on technological innovation, the report also examines social trends and their implications for supply chains. These include diversity, equity, inclusion, belonging (DEIB), alongside the growing significance of employee experience and workplace health and safety.

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