- 18,000 customers globally
- 3.8 million shipments delivered
- $4.3 billion in gross revenues
- 4,800 employees
- 176 offices worldwide
In 2004, CHRW worked with more than 18,000 Fortune 500/Blue Chip companies and family-owned and start-up businesses on their way to greater growth. We have special expertise in food/beverage, temperature controlled freight, print media, manufactured goods, retail, and automotive transportation, but have solved logistics challenges in many industries, formulating plans customized for each business' needs and providing the people and execution to make the plans work.
CHRW works with a global network of multimodal carriers. We help shippers locate needed equipment, regardless of mode or seasonal factors that affect capacity. Facts about CHRW regarding capacity:
Truck. 35,000 motor carriers under contract worldwide, 20 core LTL carriers and a total of 100 LTL fleets.
Rail. A top ten intermodal marketing company (IMC) in the U.S.; have rail container access in all major markets.
Ocean. A licensed Ocean Transportation Intermediary (OTI) and an NOVCC; we handle FCL, LCL, or breakbulk movements anywhere in the world, door to door.
Air. An IATA agent for all major airlines; work with agents in more than 50 countries to manage time-and pricesensitive shipments globally.
CHRW employees focus on the customer and on service as they provide multimodal transportation and logistics around the globe. Our global network of people and offices communicates through common systems and processes, sharing information, creating efficiencies, and providing value-added solutions for our customers.
CHRW transports freight door to door, and delivers customized logistics solutions for clients of all sizes. Whether you need a load moved from here to there or a redesigned supply chain, we'll formulate and execute the plan and consistently exceed your expectations. We offer:
- Multimodal transportation: truckload, LTL, rail, ocean, air
- Domestic and international logistics
- Customized supply chain solutions
- Rolling consolidation, warehousing, crossdocking, and onsite freight management.
- Automated order entry, tracking and tracing, reporting, and invoicing
- Sourcing fresh produce and food ingredients
Supply Chain Management Capabilities
We analyze existing processes, from order initiation through fulfillment. After evaluating modal selection, carrier utilization, and existing cost structures, CHRW formulates customized solutions. CHRW will deploy a project team that will remain through the implementation and start-up.
CHRW invests heavily in logistics information systems that are designed with shippers and carriers in mind. Our systems give you full visibility to your orders, shipments, carriers, and invoicing. CHRWonline, our Web site exclusively for shippers, allows customers to generate orders, find rate quotes, track, trace, and get real-time shipment status, electronically trade transportation data via EDI and in a variety of other formats, and more. CHRWtrucks.com, our carrier-specific site, gives carriers access to freight and settlements, and the ability to post their equipment and view their accounts receivable with Robinson. Reporting for both customer and carriers give you the knowledge you need for complete management control.