UPS and Jabil Team Up on Reverse Logistics Services

Feb. 15, 2013
The collaboration includes flexible service models to support returns and repairs.

UPS’s logistics and distribution business unit formed a strategic collaboration with Jabil Circuit, Inc. under which Jabil Aftermarket Services will provide reverse logistics services for return and repair programs to high-tech original equipment manufacturers, service providers and enterprises on a global scale.

The collaboration, supported by Jabil’s and UPS’s integrated systems and capabilities, provides flexible service models that accommodate customer return and repair demands. That includes providing high-tech companies with access to strategically-located repair and distribution facilities near their customer base.  Specifically, the joint UPS/Jabil reverse logistics portfolio includes: order fulfillment, next and same day transportation, returns processing, whole unit and component repair, assembly, procurement and vendor management, planning and inventory funding, call center and tech support, trade compliance and the use of The UPS Store locations for product pick-up or drop-off.

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