Iptor Supply Chain Systems has introduced Sara, an AI chatbot. Sara gives users detailed, big data driven, real-time insight into their Iptor DC1 and IP1 ERP platforms and is suitable for service companies.
The launch of Sara is part of Iptor’s transition towards a “zero UI” and micro services approach along with conversational interfaces, driven by voice and chat. To enable this, Sara incorporates both IBM and Google technologies, with the chatbot relying on IBM Watson Assistant technology and Google Assistant, providing the ability to connect with Watson to deliver both, a voice and chat enabled interface. Consequently, Sara can run anywhere (both on cloud or on-premise) by using IBM Watson Assistant.
Sara is integrated in real-time with Iptor’s ERP platforms, Iptor DC1 and IP1, via the connectivity layer “aperīo.” The chatbot provides a flexible framework which can be matched to a user’s branding and then adapted to meet their requirements.