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Shipper-Carrier Collaboration Platform

Aug. 18, 2021
FourKites has released new capabilities in its real-time supply chain visibility platform designed to help shippers, carriers and brokers collaborate.

FourKites has released new capabilities in its real-time supply chain visibility platform designed to help shippers, carriers and brokers collaborate to increase end customer satisfaction, reduce supply chain costs and increase on-time delivery performance.

Instant Messenger, now with extended capabilities that allow shippers to chat directly with brokers and carriers, gives supply chain partners the ability to view and share important information and resolve issues together, in real time. Without leaving the FourKites platform, track-and-trace and dispatch workers, drivers and warehouse personnel can view the critical information that affects shipments and deliveries—all in one single interface. Users can share documents, photographs and notes for any given load, as well as form online workgroups and control access as needed.

CarrierLink, a visibility app for drivers, now includes improved turn-by-turn navigation for better route optimization; mobile check-in; and new capabilities for updating appointment times, adding notes to loads and uploading paperwork. It also features enhanced capabilities for viewing fuel stops, weigh stations, location ratings and amenities along routes.

Partner Hub, a self-service, secure GPS onboarding solution, now includes several new onboarding capabilities,including:

• Stronger and more secure connections to 700+ ELD and GPS location providers.

• A co-branded onboarding experience with enhanced carrier connection management and carrier monitoring.

• Automated matching ensures that carriers who have been onboarded by one shipper can connect to any of FourKites’ 600+ leading shippers.

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