Manhattan Associates has introduced Agentic AI support within Manhattan Active solutions that includes intelligent, autonomous digital agents to improve supply chain commerce execution, optimization, and user experiences.
These out-of-the-box AI agents, powered by large language models (LLMs) and Manhattan’s cloud-native, all-microservice API architecture, will autonomously perform tasks, adapt to changing conditions, and dynamically orchestrate workflows.
Among the first AI agents are the Intelligent Store Manager, Labor Optimizer Agent, Wave Inventory Research Agent, Contextual Data Assistant, and Virtual Configuration Consultant. These digital agents allow users to interact with Manhattan applications using natural language, understand complex requests, bypass traditional interfaces to surface data, drive optimization, and resolve disruptions in real time across critical supply chain commerce operations.