Shipper Performance Scoring
Carrier Logistics (CLI) has announced a data integration with ShipperScore by FreightFacts designed to provide LTL carriers with greater visibility into shipper practices and behaviors that can negatively impact efficiency and profitability.
ShipperScore delivers a credit bureau FICO-style rating on shipper performance, bringing transparency and accountability to the LTL ecosystem and helping carriers identify and address operational blind spots. Adding ShipperScore to CLI’s freight management platform enables carriers to evaluate shipper behavior at both account and facility levels during the customer evaluation process before pricing or accepting shipments.
The FreightFacts platform aggregates and converts operating data from participating LTL carriers into ShipperScore, which reflects shipper performance across 24 cost drivers. The cost drivers affect carrier margins and pricing decisions but are often difficult to quantify in pricing and RFP analyses. Key data points in ShipperScore include: dock conditions; freight description accuracy; freight profile characteristics; freight claims frequency; billing exceptions; dwell time and accessorial costs.
The integrated capability is available to fleets using the CLI freight management platform.