Agentic AI for Trading Partner Onboarding
TrueCommerce is embedding agentic AI across its platform to transform how companies onboard, integrate and scale with trading partners. Truedi, TrueCommerce’s built-in support assistant, is powered by agentic AI.
Truedi delivers personalized guidance based on each user’s ERP, transaction type and account context, learning continuously from real interactions. It provides immediate step-by-step resolutions while eliminating wait times.
TrueCommerce is also expanding Truedi to guide users through trading partner onboarding. With built-in knowledge of major retailer requirements (including from Amazon, Walmart, Target, and more), Truedi provides real-time project assistance and context-aware next steps.