A new strategy is becoming a priority for supply chain managers. It's called the new-gen supply chain. Powered by AI, this supply chain is both agile and sustainable, according to the latest report from the Capgemini Research Institute.
The research found that 70% of executives ranked it among the top three tech trends for 2025, while transformation progress has grown from 54% in 2022 to 72% in 2025.
The survey was conducted with 1,000 senior executives across 13 countries and four key sectors.
Key findings include:
- AI and agentic systems are reshaping operations: 67% of executives believe agentic AI will boost productivity, and 58% say it will transform supply chain frameworks.
- Sustainability drives efficiency: 76% of organizations have a comprehensive supply chain sustainability strategy, and over three-quarters agree that sustainable practices reduce costs and deliver long-term business value.
- Cybersecurity and tariff sensitivity are rising concerns, leading organizations to invest in real-time threat monitoring, supplier diversification, and tariff mitigation strategies to protect operations and margins.
To build a future-ready supply chain, the research notes that companies must:
Embrace resilience as an ongoing strategic priority
Stay ahead of threats with active risk management
Strengthen governance and ensure human-centered agentic AI implementation
Collaborate to build sustainable and competitive supply chains
Enable robust data foundations through AI and implement cybersecurity protocols throughout the value chain
Encourage cross-functional alignment and co-create solutions with suppliers.
